Last week as National Small Business Week. This is a time where the U.S. Small Business Administration (SBA) highlights the impact of small businesses and entrepreneurs on job creation, competitiveness, and innovation. But you may say to yourself, whatâ€™s in it for me? Below are three benefits we feel our customers receive when working with a small business like us:
The Feeling of Family
We try to transcend the feeling of being a part of a family not only through our team, but also to our customers. This feeling of family often creates a tremendous amount of energy during projects. Rather than simply deliver parts, this family atmosphere allows us to be a value added vendor to our customer.
A small business is, by nature, very lean. This can allow for decision and response times to be much quicker, which allows for more flexibility and adaptability. The lean structure of a small business also allows almost every employee to be much closer to the business and the customer, allowing for both an understanding of how the company works and increased customer satisfaction.
Quick to Meet the Customer’s Needs
A small business has the distinct advantage of changing plans or tactics much faster than your larger competitors. This allows a small company to adapt and tailor its products and services based off customer feedback.